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How can we help
Support
Categories
  • The order process
  • Our configurator
  • Fitting of a shirt
  • Shipment
  • Alterations & Returns
  • General questions
The order process
I don’t have any experience with measuring. Is it easy to do it yourself?
Absolutely! We have 9? instruction videos on velloro.com. Just follow our instructions accurately and you will be fine. If you have any questions please reach out to us by email or whatsapp and we will be glad to assist you in any way.
Is it possible to receive the fabrics?
At this moment we are not able to send our fabric collection to our customers. You can be sure we handpicked all our fabrics and are of premium quality and easy ironing.
Can I order 10 shirts at once?
Of course you can but we recommend you start with one or two just to be sure the fit is perfect.
Is Velloro made in Naples?
Yes, Velloro is 100% born and made in Naples in the heart of Neapolitan tailoring.
How is it possible the price is so low for a tailored shirt?
Because we cut out the normal supply chain. From production to retail is a multiplier, on average, of a factor 6. So a shirt that costs around 50 Euro’s to make normally ends up in a store at a retail price of around 300 Euro’s. By selling directly to our customers we can maintain a very low and competitive price point.

If you still have questions about our product or services, please fill in our contact form

Learn more
Instruction videos
1. How to measure your 'collar' 
Video turtorial for measuring your collar
2. How to measure your 'shoulders'
Video turtorial for measuring your shoulders
3. How to measure your 'sleeve length' 
Video turtorial for measuring your sleeve lenght
4. How to measure your 'bicep' 
Video turtorial for measuring your bicep
5. How to measure your 'wrist' 
Video turtorial for measuring your wrist
6. How to measure your 'chest' 
Video turtorial for measuring your chest
7. How to measure your 'waist' 
Video turtorial for measuring your waist
8. How to measure your 'hip' 
Video turtorial for measuring your hip
9. How to measure your 'shirt length' 
Video turtorial for measuring your shirt length
Customer
Reviews
“Happy to be one of the first customers. Just everything i need.”
Rowan from Netherlands
“I usually buy of the rack shirts of mostly Italian brands but Velloro has a great price/quality standard.”
Raphael from Köln
“All in all just a beautiful shirt and great fit.”
Kay from Rotterdam
“Once I received my Velloro shirt I compared it with my other shirts and was absolutely amazed how much of a difference it is. This shirt just radiates luxury and the fit is absolutely perfect. ”
Mark from Amsterdam
“How can a shirt for which I normally pay double can be offered for this price? ”
John from London
Rowan from Netherlands
Raphael from Köln
Kay from Rotterdam
Mark from Amsterdam
John from London